Service That Sells! DVD

The Art of Profitable Hospitality

Completely updated to reflect today’s hospitality employees, the new Service That Sells! DVD teaches servers and managers how to build sales, enhance the guest experience and deliver service far superior to your competition.

Using the Service That Sells! Three-Legged Stool approach, this DVD shows you how to connect with your guests with Caring Behaviors, Precision Service and Sales Performance. The DVD also highlights six different selling zones, showing your servers how to make the most out of each encounter with the guest.

• Introduction – 2 min
• Employee Module – 14 min
• Manager Module – 4 min

Select “Sample Video” to view a 27 sec. QuickTime preview of this DVD.

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